Solution - by industry
Sweeping regulatory reform in both retail banking and financial services is causing banks to re-evaluate how they generate sustainable revenue. In this rapidly changing environment, do you have the information you need to make the right decisions?
Improve workplace efficiency and reduce staff turnover by setting specific HR targets and visualizing the results. Reporting dashboards provide your HR staff with the tools they need to track employee career goals, provide fair compensation, improve succession planning, and streamline workforce management.
With defaults and foreclosures at record highs, mortgage servicers need to understand what steps they can take to reduce administrative burdens while helping distressed borrowers make payments. By aggregating and analyzing mortgage data, dashboards provide the ability to understand huge amounts of data in a single glance. Visual analysis of roll rates, workout effectiveness, and factors which affect late or missing payments can help servicers identify common problems and reduce the risk of foreclosure by knowing when and how to re-negotiate payment schedules.
A dashboard can help with understanding and analyzing risk – whether from financial markets, credit markets, or general operations. Our data visualization technology and expertise can help you analyze and predict outcomes using stress testing and What-If computational models to make sure you're well prepared for what the future holds.
A dashboard can provide branch managers, regional managers, and executives with an interactive portal where they can explore branch performance from a high level down to an individual location. This can help managers understand what products customers are buying in different regions, identify areas where additional training might be needed, and discover how to attract new business through analysis of customer patterns. Executives can use a dashboard to better understand how well branches are executing specific mandates (for example, ensuring that every customer has 5 or more of your products).
Recent studies have shown that wealth management requires a more tailored approach, and that high net worth investors are demanding more virtual as well as physical interactions. A dashboard can be a powerful differentiator that helps attract clients with a customized portal where they can visualize, analyze and interact with their portfolio, discuss results with fund managers, and request in-person consultations.
"The services, training and support we received was very important to us."
Clean technology companies need to demonstrate the ROI of environmentally friendly technologies to their clients and help them visualize how an alternative energy solution can reduce costs and lower environmental impact. Dundas can help with data visualization solutions that help businesses see the benefits of green technologies.
Dashboards can help make the case for switching to green technology. A dashboard hosted on a public website shows an organization is committed to improving the environment. This type of advertising fosters public goodwill and can even secure new lines of business with eco-conscious customers and government agencies.
A dashboard can show better than any report why clean energy can reduce usage for big energy consumers. By comparing energy consumption over time (from smart meters or plug-in energy monitors) to time-of-use rates, organizations can see the cost benefits of switching to wind or solar generation. As an added benefit, the energy saved can deliver renewable ROI to local programs that support selling excess energy back to the grid.
A dashboard can be used to show greenhouse gas (GHG) and other waste emissions. Organizations can identify and reduce sources of GHGs in exchange for carbon credits or to demonstrate a conscious effort to go green. This data displayed on Kiosks or TV screens can create positive change by encouraging environmentally-conscious thinking at all levels of the organization.
The construction process involves many different functions that need to be measured and monitored to ensure that projects are completed successfully and on time. Dundas BI displays your information in a visual format to help you keep track of projects, manage costs, and maintain work standards.
A project status dashboard can help managers monitor progress to completion vs. time or budget usage, to keep an eye on cost overruns and delays. Perform Earned Value Analysis on your active design or construction projects to keep stakeholders informed as well as to forecast time-to-completion and cost-to-completion at any stage of the project.
Issues with productivity can hurt your bottom line. With Dundas, managers can track idle hours, overtime, labor turnover, training hours, safety incidents, and other metrics related to maintaining a productive and healthy workforce. Visualizing performance data at the employee level allows managers to correct bad behavior and award good behavior to ensure that everyone on the team is performing to the best of their abilities.
Keep project budgets under control by tracking avoidable costs such as non-compliance incidents, repairs, lost time, labor issues, idle equipment hours, and idle labor. A reporting dashboard can track material, labor, equipment and administrative costs (vs. budget) to improve forecasting accuracy on future projects.
"Dundas BI visualizes [our] data and makes it more digestible and accessible to the client audience."
In order to secure government funding, education institutions are under more pressure than ever to demonstrate performance measurements in an easy-to-understand fashion. With Dundas, you'll be able provide your educational institution with better access to important data and an overall greater insight into the various ways that you can improve and report on performance.
Help your students track their grades, GPA, finances, job applications, enrolled programs, and other related metrics on a dashboard within your institution's student web portal.
Know how different buildings on campus affect your bottom line by tracking green initiatives and maintenance costs and making sure that they're within the appropriate range. Make sure you're running as efficiently as possible by viewing which of your facilities are in use and which can hold a larger student group.
Career and recruitment centers can help students choose the right program by visualizing career-related metrics such as placement rates, time-to-placement, salary, graduation rates, and student happiness.
You don't receive funds exclusively from one place, so a dashboard can help track alumni donations, fundraising procurements, and annual budgets with ease. A visual dashboard from Dundas can benefit your school's treasury and make their job significantly easier. Analyze your donor statistics, habits and demographics on a dashboard to create more effective and targeted advertising and fundraising campaigns.
"We needed a product that would appeal to the strategic levels of organizations with whom we continuously work."
- University of Virginia
We deliver cost-effective data visualization solutions that provide you with results. RomIT provides various levels of government around the world with dedicated solutions and a delivery team that ensures your best interests come first and help you maintain transparency.
Dashboards are an effective way of providing insight into your spending patterns. Understand where funds are being allocated and justify that spend by drilling into the information to vividly see results. Dashboards can also bring attention to areas that need improvement, or areas where budgets need to be reallocated in order to optimize funding. Our dedicated specialists will work with you to build a solution that will save you time and money now while helping you best optimize funds for future projects.
The most effective way to provide more visibility and accountability in government programs is to share operational data with the public. Dundas BI allows you to quickly build and deploy custom dashboards to your public website, with flexible interactive features to allow the public to explore and learn.
The bottom-line for many government departments lies in statistics. Dashboards are a great way to view your statistical information: from gauges to charts, data tables, maps, and more. Our data visualization experts can help you discover the best way to present your data.
Dashboards are a great way to improve internal reporting, particularly when tracking the performance of individual programs and new initiatives. Dundas BI provides a central web portal where staff across many departments and regions can see consolidated and updated information. Reporting dashboards show Program Managers and Executives the status of specific programs, relevant personnel assignments and various program spending.
"A magnificent tool, very intuitive and easy to work with"
Presenting health care metrics takes years of experience: that's where Dundas can help. You'll see how hospital operations can be streamlined to be more cost-effective to improve total operational effectiveness, cut down on unnecessary re-admissions, improve bed use, and track requirements for government funding.
Dashboards can help to visualize claims rejections by reason and payer, to identify sources of bad debt and eliminate errors in claims submission. The dashboard can incorporate claims data to help identify sources of profit and loss- breaking down per-patient revenue by DRG, department, or treating physician.
Dashboards help administrators visualize how quality improvement initiatives actually impact quality of care. The result is knowing which programs are worth pursuing. Quality metrics such as wait time and patient satisfaction can be tracked to find bottlenecks in patient processing and improve care.
Being able to see profitability by specific patient segments leads to measurable marketing data and more effective advertising. A dashboard can identify cost-effective marketing techniques, monitor campaign performance, and compare performance against goals.
There are many avoidable costs, such as hospital-acquired conditions, avoidable readmissions, and underutilization of resources. Dashboards can track these events to drive process improvements.
Analyzing the epidemiology of the patient base can help with marketing activities and outreach programs. Demographic trends can influence long-term planning and infrastructure investments.
"The product and support are excellent"
- Family HealthCare Network
Use dashboards to track pertinent information about bandwidth consumption, device utilization, and server utilization. Real-time dashboards can be set to refresh at frequent intervals to guarantee that the information you're seeing on your screen is up-to-date and actionable.
Mitigating risk in the supply chain is all about managing the details: evaluating supplier response times, inspection history, pricing, cash flow, profitability, stock levels, production capacity, threat of natural disasters, quality/defect rate, speed of delivery, and supply chain complexity. Comparing the risk factors of several suppliers, and visually analyzing how these factors change over time, can predict and prevent supply disruptions. A dashboard can also perform What-If analysis to understand how disasters affect your supply chain.
Leading organizations use S&OP processes to determine production requirements based on sales forecasts, demand predictions, supply constraints and financial impact analysis. A dashboard can encourage collaboration between sales, marketing and procurement managers, so they all work from the same the data to refine estimates. Sales and operations planning helps avoid overproduction and out-of-stock events. This approach lowers warehousing costs and creates a smooth production schedule that minimizes labor costs and disruptions.
An SRM scorecard tracks the quality of supplier relationships, both from an internal and supplier perspective. Measuring and improving key metrics through joint discussion and collaboration results in stronger supplier relationships. The better that relationship, the higher the cost savings through favored customer pricing and collaborative design partnerships. As well, it creates the opportunity for new revenue opportunities through early or exclusive access to new technology, reduced stock-outs from joint demand forecasting, and better risk management.
"I was impressed with [the Dundas] process, appreciated their open communication and their finished solution."
The Internet has changed the way hotels think about customer service. Online ratings, forums and travel blogs written by former guests now have a powerful influence on future business. What if you could track your ratings with a simple, easy to read dashboard? Or track your key performance metrics such as quality of service, guest satisfaction, timeliness of housekeeping, and loyalty rewards to improve customer retention? We provide the technology to visualize your data and improve the performance of your hotel and brand.
More than 90% of internet users research online before booking a hotel, and almost as many make a decision to book based on what they read. A dashboard can be used to analyze information from online reviews, guest surveys, and comment cards to spot problems and discover trends in customer opinion. Accessing this data allows hotel managers to regularly make changes that improve online ratings and attract more customers.
Show your customers how much you value their loyalty with a kiosk. Make it easy for them to track rewards accumulated, cash points in for freebies, view a map showing locations they have stayed, and check the local weather forecast.
A dashboard acts as a central location for securely accessing performance data from your PMS and e-reservation systems. Track occupancy, RevPAR, ADR and e-reservations from a tablet or smartphone. Email alerts can go to management when performance falls below expected targets.
Use the data you get from a dashboard to analyze customer opinion, demographics, loyalty, and satisfaction metrics. Then turn this valuable insight into effective marketing campaigns that focus on customer needs and build your brand. Dashboards can connect to customer data in the PMS, as well as survey data, to provide deeper analysis not available through a single system.
Life insurers are being challenged to increase revenue and improve operational efficiency like never before. Property and Casualty insurers need more innovative ways to model and analyze risk. Data analytics can offer the advanced insight you need to aggregate, analyze, and isolate important information – the kind of data that helps increase revenue and drive innovation. Use your data to build existing pricing schemes and policyholder data, to create effective pricing plans, analyze risk factors, and expand into new markets with confidence.
An analytical dashboard offers in-depth data in an easy-to-use interface. Use Enterprise Risk Management (ERM) techniques to model and manage risk, confidently expand into new global markets and product lines, and analyze solvency (Solvency II / ORSA) to meet regulations.
Many organizations consider global expansion. Do it right with a well-designed insurance dashboard that shows country-or region-specific information and the associated risks and opportunities. Dig deep into regulatory issues, competitive analysis, market potential, M&A opportunities, as well as the political, cultural and religious considerations.
How do your sales and claims map out across various products and regions? Use Dynamic Financial Analysis (DFA), solvency (DST) and asset and capital allocation (DCAT) models to analyze your organization's financial health. Analytical dashboards can be exported to PDF and Excel spreadsheets for additional analysis.
Visualize your Business Transaction Management data to see the delays in claims processing, billing and underwriting for your online customers. Track customer service metrics from your call center by product, region, and service rep to make improvements.
With individual policyholder data, you've got a way to improve underwriting and pricing techniques. Create innovative, specialized products that target discrete policyholder segments. For example, health insurers can incorporate data from Electronic Health Records (EHRs) into a dashboard to identify risk factors, evaluate care processes, and explore alternative payment incentives and tiered provider networks.
In this climate, only the most efficient manufacturers will survive and prosper. Our custom dashboard solutions are designed to offer a manufacturing edge – uncovering waste, streamlining production with just-in-time processes and monitoring operational effectiveness. Particularly challenging is the marketing advantage some countries gain from having an unregulated or subsidized manufacturing industry.
Manufacturing dashboards can help with lean initiatives – by quantifying and visualizing data at the operational level. The right metrics can help you keep an eye on company-wide and regional performance metrics such as P&L, contract fulfillment and plant-by-plant performance.
Analyze manufacturing data to make decisions and take action before problems emerge, avoiding risk events and capitalizing on opportunities.
An operational dashboard can help plant staff monitor and reduce waste, lower defect rates and increase yield in production lines. An interactive reporting mechanism can keep shareholders and board members informed about quality metrics and related issues.
Use the information you gather to build new scheduling techniques, such as dynamic execution planning and sense and respond capabilities. See how your plant can become more flexible, productive and innovative.
Data visualization is a way to see your company in real-time – how people, systems, assets and inventories travel through the supply chain. Explore how much easier it is to manage multiple factories in a single view or increase overall efficiency.
"When the client sees the dashboards, they are exposed to their business in a way they have never seen before."
- 323 Technology Solutions
Mining organizations that adopt a data-driven decision model have an advantage. To satisfy government regulators, it's important to show the financial benefits of opening a new operation against the environmental and social impacts. Dundas provides custom dashboard solutions that help you make the strongest case for your business and tighten up overall management. They allow organizations to transparently report environmental and health and safety metrics to public entities. A track record of environmental and safety compliance makes it easier to open new mines and secure private and public sector contracts.
Cut down on injuries and fatalities by measuring leading performance indicators such as completed safety inspections and training hours, and the percentage of safety changes performed on schedule.
Tracking key metrics that show a positive relationship with the community near a mining site can make it easier to earn a right to operate. A dashboard can track contributions to community events, percentage of workforce trained and hired locally, and meetings with interested community groups.
Dashboards can measure environmental emissions – including noise, light, vibration, dust and water quality. Spotting trends early, and keeping an eye on leading indicators such as the number of quality inspections performed, helps mine operators take corrective action early.
Use the information you gather to build new scheduling techniques, such as dynamic execution planning and sense and respond capabilities. See how your plant can become more flexible, productive and innovative.
A well-tuned set of operational dashboards can cut down on delays that affect overall yield. They help minimize equipment failures by tracking equipment health, service time and days since last inspection. They present overtime and training hours by employee and prevent hours from exceeding thresholds.
Collect and analyze waste data by rewarding employees for reporting wasted time and materials. Lower payroll costs by hiring locally and tracking the percentage of local vs. relocated workers and investments in local apprenticeship programs. Monitor daily and weekly payroll, consulting, maintenance, and materials expenditures to discover new operational efficiencies.
Today's donors scrutinize how they spend their charitable donations more than ever before. To continually increase revenue, non-profits need to be transparent with reporting that shows how dollars are spent. We can help with cost-effective data visualization solutions that give you a one-time investment which continues to deliver results. Dundas creates customized dashboards that improve the management of internal programs so managers can see how the charity is performing. Interactive dashboards can be used to engage your donors through your website, with visuals showing exactly where their money is going.
Web-based dashboards are an effective, inexpensive way to track and report key financial and performance metrics to a wide audience – helping to deliver fully transparent programs and finances.
Gain a better understanding of your donor audience by tracking their opinions, habits, and requirements. A dashboard that visualizes this information historically, and by category such as donor age, household income, location, education, job title and preferred program, can help identify new fundraising opportunities and create effective marketing campaigns.
An interactive dashboard can help management keep track of volunteer screening, training, preferred program, and available work hours. Managers can use this information to effectively schedule and maximize the role of volunteers in their organization.
Dashboards are a great way to improve internal reporting, particularly when tracking the performance of individual programs and new initiatives. Reporting dashboards show program managers and executives how programs are doing, personnel assignments and program spending, and help when reporting results to the board of directors.
Today's Oil & Gas companies face intense scrutiny from many angles; environmental groups, investors, and government agencies all require constant management. Meanwhile, intense competition for resources and changing markets require rapid, fact-based decision making. Dundas BI is a centralized, web-based data portal that helps consolidate and communicate facts about your business, with analytical tools for both external interests as well as internal decision makers. Dashboards save you money through data consolidation, analysis, and reporting.
Retail energy suppliers can stay ahead of demand with visual dashboards that monitor time-of-day usage as well as weekly, daily, and seasonal usage patterns. Matching supply to demand reduces overhead costs for greater operational efficiency.
From equipment monitoring to analyzing market trends, dashboards are a great tool for tracking day-to-day operations in real time. By placing dashboards in a highly visible location (such as an overhead TV or public console), staff will see up-to-date information, react quickly to problems, and have a better understanding of management priorities.
Improve relations with government and environmental organizations, while growing trust in your brand by providing HSE data on your corporate website in an easy to understand, visual format. Satisfy reporting requirements, while reducing recurring costs by creating self-updating dashboards that connect directly to your database.
An executive dashboard can improve how you report financial and high level operational metrics to your executive team. Visualize your core financial metrics, such as operating revenue, EBITDA, operating expenses and debt/equity ratios in a visual way, showing trends broken down by month, quarter, or year. You can also develop operational reports, including metrics such as lifting costs per BOE, reserve replacement ratio, major safety incidents, and hydrocarbon releases, to give a snapshot of overall business health.
"Dundas BI allows us to get the information required to make decisions, into the hands of the people who need it; quickly, easily, and intelligently"
- Energie NB Power
Track regional sales performance of a new drug. Manage the unknowns of a new overseas supplier. Streamline manufacturing and quality control. Dundas will help explore the exact ways dashboards make a measurable impact. Consider having sales and marketing data presented by region or territory, and the impact that has on managing marketing efforts and sales staff, or provide access to quality control and KPI metrics at a touch.
Combine your IMS, NDC, Verispan, Scott-Levin and other prescription data with best-guess retail sales to map sales by territory and brand. Share this data with your teams to improve goal setting, rewards, and to assign new sales reps and improve marketing programs.
A performance dashboard can be used to improve P&L performance, at a corporate level, by portfolio or by specific brand. Track and analyze the performance of new brands by looking at overall pull-through, market share, rebates paid to warehousing retailers, as well as stock levels by store and samples left (for regional rollouts).
Perform a risk assessment of your global supply chain for a new chemical or foreign supplier. A dashboard can be used to analyze process changes required to meet quality control standards.
Reduce your lab's lead and service time by tracking deliverables and technicians. Track the results of COSHH and FDA audits to make sure changes are completed on time. Monitor Right First Time (RFT) data, customer complaints and OOS and OOT incidents to make sure quality standards are maintained across all products.
"This is going to be our flagship way that we communicate performance."
Remaining competitive is both the lifeblood and the industry hot button for anyone in retail. As consumer spending fluctuates, retailers need to continually address market saturation and price wars, as well as ways to increase revenue, diversify into new markets and keep inventory costs under control. Retailers who use data to drive decisions run more efficient businesses and are more change-ready. That's where Dundas comes in – our customized data visualization solutions offer metrics that boost merchandising and marketing efforts, increase customer satisfaction, reduce lost revenue and overstock, and help you better manage your retail operations.
For a divisional or regional manager looking after one or many stores, it's important to see sales and payroll data while off-site. Dashboards can send email alerts to mobile devices when targets haven't been met at a store, accelerating the ability to make changes.
A brand designed and marketed to a particular customer segment can attract a completely unexpected type of customer. Having the ability to analyze customer opinion surveys and sales data tells you who's buying your brands and can lead to the most effective marketing programs.
When you can analyze your web traffic, you know how your marketing and online advertising is working for you. Dashboard views can track and help visualize the spending habits of your visitors through conversion rates, average basket size, shopping cart abandonment, coupon usage, and many other factors.
An operational dashboard can monitor daily sales activity by product and store to help manage inventory levels so you don't get into out-of-stock or overstock situations. The same data can help you forecast demand by presenting the impact of seasonal fluctuations, special promotions, brand popularity, customer demographics, and job-lot quantities.
The telecom industry is rapidly changing. As wireless devices become the norm, bandwidth needs increase and consumers want better service. Telecoms are looking for ways to increase revenue by meeting user needs. Success is about making the most of your existing customer base, gaining new subscribers while improving network performance, and reducing losses from fraud and signal theft. The ability to see key performance indicators and read trends can often be the difference maker for worldwide telecoms such as Verizon, who recently adopted a new Dundas visualization suite, or STC (Saudi Telecom Company), who saw a 55% decrease in service tickets the year they implemented Dundas visualization tools.
Monitoring wireless network usage allows operators to plan hardware upgrades, meet SLAs and minimize dropped calls. Performance analysis of the radio network, core network and business layer can prevent revenue leakage from lost or corrupted CDRs.
Dashboards help visualize customer satisfaction metrics to make sure services are meeting customer expectations. If one of your retail stores is under-performing, or customers are suddenly experiencing a lot of dropped calls, a dashboard can help identify these problems so they can be resolved quickly.
Sales and demand forecasting can provide realistic models of upcoming fiscal periods, which can help with risk analysis and the formation of executive strategy.
Visual analysis of network traffic identifies unusual patterns to help track down and eliminate fraudulent activity.
Wireless network providers need to adapt to rising usage by identifying patterns and investing wisely.
Reducing customer churn relies on offering a better customer experience at every point of contact.
Improving overall efficiency helps raise ARPU and AMPU.
Identify and eliminate fraudulent activity from hacked phones, compromised networks and stolen signals.
Consistent uptime and network coverage is critical to meeting SLAs, reducing dropped calls and preventing lost revenue.
"The dashboards are able to very accurately predict who is needed, where they are needed, and how many are needed to get a particular task completed."
- Mulitband Corporation
Imagine if you had an easy way to track and reduce waste, or improve customer relationships by monitoring how well you deliver on your promises. If you could reduce warehousing costs and delays through better route analysis, wouldn't your business benefit? Dundas takes away the guesswork with custom dashboard solutions that are geared to the transport and logistics industry.
Using a dashboard can help isolate problems in your shipping and billing systems. Look at how you serve customers by reviewing billing adjustments, total claims, turndowns, late pickups, and late deliveries. Drill down to see quality issues by location, reason, or employee. Spot an issue before it gets bigger.
Improve customer relationships by tracking service metrics down to the SKU, customer, and order number. Pull together metrics to correct problems before they result in lost business, such as Delivery in Full On Time (DIFOT), billing and shipping stats, call center metrics, SLA violations, and customer surveys.
Cut down on injuries and accidents by measuring safety inspections performed on vehicles and loading equipment, as well as safety training hours completed by staff. A dashboard can be used to monitor regulatory compliance data (such as driver hours) to reduce or eliminate penalties.
Analyzing and optimizing shipping routes is a lot easier when you have the right tools. Dundas provides advanced analytics such as trends and relationships in asset utilization, delays, performance vs. market, shipping costs, route capacity, warehousing costs, capacity vs. demand, and more.
Scorecards provide a consistent set of metrics that increase an organization's awareness of financial, customer, HR, and environmental issues. Combine traditional scorecards with enterprise-level dashboard features to get the full picture and zero in on problems that might otherwise be missed.
"The volume of what [managers] had to do dropped considerably. I would say it was a saving of two or three fold!"
- Southwest Airlines
A dashboard can help your organization visualize and analyze data in exciting new ways – from monitoring electricity and water consumption, to planning upgrades to power lines, water pipes, or sewer networks. Financial dashboards improve executive and shareholder reporting using an interactive web portal, while operational dashboards can help you monitor your equipment, facilities, and business metrics in real time.
A dashboard can be used to measure and predict electricity demand based on seasonal patterns, time of day, temperature, region, and other factors, improving your ability to efficiently match supply with demand. Break this data into smaller networks and visualize it over time to spot inconsistencies that could indicate illegal connections or line leakage.
With the introduction of smart meters, many home and business owners now have the opportunity to monitor and adjust usage behaviors to save on their utility bills. Since many utilities offer tiered pricing plans with reduced rates for off-peak consumption, dashboards can help save money for customers, while reducing peak demand. Dundas BI is a perfect solution, with web-based, HTML5 dashboards that customers can view from their computer or mobile phone.
Eventually the costs of repairing and maintaining an old water pipeline or sewer network (not to mention the potential costs of leakage and property damage) surpass the annualized replacement cost. A dashboard can visualize ESRI shape file data of your pipeline networks, with data-colored paths indicating the age, annual maintenance cost, and annualized replacement cost of each section of the network. This can help you spot problems, plan upgrades, and get a visual understanding of what upgrades will be needed in the near future.
Scorecards can be used to visualize your current and historical performance data to shareholders, government regulators, or internal management. Use a color-coded scorecard to provide a visual snapshot of company-wide performance across several categories, while allowing users to drill down to an interactive report or analytical dashboard based on your OLAP data warehouse.